Weâ€™ll need things like your domain name, current hosting provider name, as well as usernames and passwords. Donâ€™t worry â€“ any sensitive information you give to us is in the strictest confidence and your data and passwords are never shared, or kept on record. Weâ€™ll let you know what information we need when you fill out the migration request form.
Will you migrate my site for me?
Hostarina offers unlimited free cPanel to cPanel migrations to our VPS Offering For Sites that require a manual migration due to complexity or a different control panel, we support up to 30 migrations based on the VPS package youÂ select.
Can you migrate my email accounts?
Unfortunately not. Due to the sheer number of different email platforms available, we canâ€™t guarantee that we can migrate your email accounts over successfully. We would recommend re-creating your email addresses through our control panel - our support team can then help you get them set up on your devices.
What hosting providers do you migrate from?
Pretty much all of them. Our migration experts are familiar with most hosting providers out there. Even if youâ€™re moving from a host we havenâ€™t heard of, you can bet our team will have no problems moving your site across.
Can you migrate more than one site for me?
This depends on what hosting packages you have. Most of our hosting packages allow for 1 website only, in which case we can offer you a single migration.
When will you do the migration? What about downtime?
Your migration can be performed at any time within our support desk opening hours.
In the majority of cases we can complete the migration without any downtime - as long as your old hosting provider continues to keep your site online during the migration process.
Once we have uploaded your site and tested it internally, we point your domain name to our servers and hey presto, migration complete!
How long will the migration take?
Once youâ€™ve submitted all the relevant information from the â€œRequest site migrationâ€ page in your Client account, we aim to complete your migration within 48 hours (unless you have requested a particular date).